Orders are sent via Royal Mail. I aim to package orders within 3-4 days, and they should arrive within 2-7 business days once posted. You'll be alerted once your order has been dispatched.

Yes! International orders are also sent via Royal Mail. Delivery times vary by country, but you can expect your order to arrive within 7-10 days, though it can occasionally take up to three weeks. Packaging is charged at cost, and you may be charged a local customs fee upon arrival.

Please double check your shipping address before placing your order. If a parcel is returned to us due to an incorrect address, you'll need to cover the cost of having it resent.

If you haven't received your order, or there's a problem with delivery, email me directly at hello@londonblockbyblock.com and I'll sort it out.

Yes, contact hello@londonblockbyblock.com within 10 working days of receiving your order. Return postage isn't covered.

Yes, as long as it hasn't shipped yet. Email hello@londonblockbyblock.com as soon as possible.

If you're not happy with your order, get in touch at hello@londonblockbyblock.com to arrange an exchange or return within 10 working days of receiving it. Unfortunately I'm not able to cover the cost of return postage.

Under the UK's Consumer Contracts Regulations, you have the right to cancel your order before it's been shipped. If you'd like to do this, please get in touch as soon as possible at hello@londonblockbyblock.com.

I do! Each custom order is created with special care and refined until you're happy with it. Pricing depends on the amount of time each piece takes, so message me at hello@londonblockbyblock.com with what you have in mind and I'll let you know the details.

All cards and prints are printed to order, either in my London studio or by trusted suppliers, to minimise waste and keep print quality high. Every paper product is printed on FSC certified or recycled materials.

Prints and cards are packaged using either a card clasp or a biodegradable cello bag. Stockists get to choose between the two when they order, since they know their customers and shop best.

Yes, sweatshirts and tote bags are produced following WRAP Certified Production standards, using trusted local suppliers.

Yes! If you'd like to stock London Block by Block in your shop, head to the Wholesale page to submit an enquiry, or email hello@londonblockbyblock.com directly.

I love working with brands and businesses on bespoke illustrated maps and artwork. Visit the Collaborations page to get in touch about a project.